Release Notes 5.2.0

Enhancement: Response Status → Overview Panel Improvements

DIG LOGiX v5.2.0 introduces a redesigned Overview panel on the Response Status page, surfacing critical operational information directly in context to reduce navigation friction and improve field readiness. Users can now quickly access county notification rules, reference prior ticket revisions, and contact on-site personnel without leaving the page.

Scope of Enhancement — New Fields Added

Previous Revision Reference

• Label: Previous Revision: {Ticket #}

• Displays only when a prior revision exists.

• Clicking the link opens the Ticket Details view for the referenced revision in the current UI flow.

Damage Notification Link

• Label: Damage Notification Info

• URL: https://newtinc.nc811.org/newtinweb/county_notification_info.html

• Opens in a new browser tab/window.

• Styling aligns with existing outbound-link conventions (underline and hover state).

Site Contact Information

• Fields: Site Contact Name and Site Contact Phone

• Data pulled from the same metadata fields used during ticket entry.

• Phone number rendered as a click-to-dial (tel:) link:

  • Mobile: Opens native dialer

  • Desktop: Launches default calling app or copy/prompt fallback

• If data missing → displays “Not provided” (no link rendered).

Remarks Field

• Label: Remarks:

• Displays the full content of the ticket’s remarks metadata.

• Read-only text (no inline editing).

Impact

This enhancement provides users and field teams with faster access to essential information, reducing page navigation, improving situational awareness, and supporting more efficient response workflows.