Submitting a Positive Response
- Select one or more tickets using the checkboxes on the left.
- Click Submit Response. A panel will open on the right.
- Complete the required fields:
- Response Code – choose from the standardized codes (e.g., “20 – Marked,” “10 – No Conflict,” “110 – Subaqueous Facilities Present”).
- Comments – add any clarifying notes for the excavator.
- URL – optional link to supporting documentation.
- Attachments – upload photos, maps, or other files that support the response.
- Click Submit to finalize.
Submission Actions
- Cancel – exits without saving.
- Submit – saves and applies the response to the selected ticket(s).
Best Practices
- Always use the correct response code to ensure compliance.
- Provide comments and attachments when conditions are unusual or require clarification.
- Submit responses before the due date to avoid tickets being flagged as Late.
- Use batch submission to efficiently respond to multiple tickets at once.
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