This process guarantees that whether information comes from a call, DiG LOGiX sign-up, ticket creation, or revision, it always connects back to the same central records for callers and organizations. That way, all tickets, facilities, and deliveries remain tied to the right entities, ensuring consistency across the system.
By tying callers, organizations, and ticketing together, CENTER LOGiX gives centers a single source of truth for managing who is calling, what organizations they belong to, and how their tickets are processed across the system.
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