- How is Pricing based?
- Our pricing model is based on your annual ticket volume, not per seat license or the number of users you have. Visit us at LOCATOR LOGiX to receive a quote!
- Are there any additional hidden fees?
- We do not charge any additional fees throughout the year, we assess your ticket count on an annual basis to determine accurate pricing.
- How do I receive access to a LOCATOR LOGiX account?
- Your client engagement manager will provide the primary account holder with login credentials and early access to your LOCATOR LOGiX account before going live.
- Is there installation required?
- LOCATOR LOGiX is a web application and is accessed through a browser so there is no installation required.
- What browsers support LOCATOR LOGiX?
- We support the following browsers: Google Chrome, Microsoft Edge, and Firefox.
- Is LOCATOR LOGiX mobile/tablet compatible?
- Yes! LOCATOR LOGiX is a responsive web app, so it will adapt to your screen size seamlessly if using a laptop, desktop, tablet, iPad, or your mobile device.
- What should I do if I forget my username/password?
- Use the password reset button on your sign in page and enter your email to request a password reset. To access your username reach out to support@norfielddp.com for assistance.
- What are the terms of service for using your software?
- View our terms and conditions.
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