Forgot Password
Registered users will be able to reset their own password by selecting the forgot password link on the sign-in screen
- Select the ‘forgot password’ link from the sign-in screen to be directed to the ‘forgot password’ screen
- On the forgot password screen, enter a valid email address or username to submit the reset request
- When the reset request is submitted, if the request is valid the account owner will receive a verification email
- The user must confirm that they control the associated email account by selecting the verify link in the password reset email
- Once verified the user will be directed to the create new password screen where he or she may create a new password
Reset Password
- When the verification process is completed successfully the user will be directed to the create new password screen where he or she may create a new password
- The system will indicate to the user if there newly created password meets the security requirements of the system as they type
- Once the password is updated, the user will be directed back to the sign-in screen
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