DiG LOGiX Release Overview - May 2026 
Recent DiG LOGiX updates improve ticket lifecycle visibility, reporting workflows, and overall platform usability and performance.
Expanded Near Ticket Visibility & Project Continuity
Linked ticket history and expanded Near Ticket visibility provide better insight into active projects and related work activity.
Enhancements include:
● linked ticket history and project continuity tracking
● related tickets grouped into a single historical chain
● expanded Near Ticket visibility
● improved ticket detail and table usability
● streamlined workflow navigation
Operational impact:
● reduced manual reconstruction of ticket history
● clearer visibility into active and historical work
● faster ticket review workflows
● simplified project tracking and operational awareness
Faster Reporting & Data Access
CSV & Excel exports are available in Premium, Pro & Pro+ plans.
Reporting updates simplify exports and make operational data easier to access and share. Enhancements include:
● CSV and Excel (.xlsx) export support
● ticket and Positive Response exports
● filter-aware export behavior
● readable export formatting
● additional Ohio workflow reporting enhancements
Operational impact:
● reduced manual reporting effort
● improved operational tracking
● less dependency on manual spreadsheet processing
More Reliable Positive Response Workflows
Positive Response updates improve visibility, access, and reliability across supported implementations.
Enhancements include:
● historical response access improvements
● loading and search reliability improvements
● duplicate and missing ticket fixes
Operational impact:
● reduced workflow interruptions
● improved visibility into member response activity
Platform Performance & Usability Improvements
Recent platform updates help create a faster, more streamlined experience across DiG LOGiX workflows.
Enhancements include:
● ticket loading optimizations
● platform performance enhancements
● dark mode support
● improved revision workflow behavior
● improved plan summary visibility for administrative users
● expanded workflow management enhancements
Operational impact:
● improved platform responsiveness
● enhanced usability across workflows
● more streamlined day-to-day operations
● improved experience for high-volume ticket workflows
Some features may vary by workflow implementation, deployment timing, or state-specific configuration.
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